Frank Martin Sons, Inc.
Effective Date: March, 2025
Frank Martin Sons, Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect the personal information of our customers, website visitors, and business partners.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: We collect your name, email address, phone number, and mailing address to facilitate communication and provide customer service.
Business Information: If you are engaging with us as a business, we may collect your company name, job title, and industry information to better serve your professional needs.
Transaction Information: When you make a purchase or request services, we collect details of your transactions, including payment information, to process and fulfill your orders.
Communication Information: If you contact us via email, phone, or through our website, we may retain records of your inquiries and our responses to ensure high-quality service.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Service Delivery: To process transactions, fulfill service requests, and provide customer support.
- Business Communication: To respond to inquiries, provide updates on services, and communicate company news.
- Marketing and Promotions: To send special offers, promotions, and relevant information about our products and services, subject to your consent where required by law.
- Website and Service Improvement: To analyze trends, improve our website functionality, and optimize customer experience.
- Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal obligations.
3. Information Sharing
We do not sell, rent, or trade personal information. However, we may share your information under the following circumstances:
- With Service Providers: We may share your data with trusted third-party vendors who assist in our business operations, such as payment processors, IT service providers, and marketing agencies.
- For Legal Purposes: If required by law, subpoena, or legal process, we may disclose your information to comply with legal obligations.
- In Business Transfers: If we undergo a business merger, sale, or acquisition, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, loss, or alteration. Despite our efforts, no method of data transmission or storage can be guaranteed as 100% secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Updates: You may request access to or updates of your personal data to ensure accuracy.
- Opt-Out of Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in our messages.
- Request Deletion: You may request the deletion of your personal information, subject to any legal retention requirements.
- Restrict Processing: Under certain conditions, you may request to limit how we process your data.
To exercise these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to enhance user experience and analyze traffic patterns. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
9. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact us at:
Frank Martin Sons, Inc.
316 Market St
Fort Kent Mills, ME 04744
Phone: 207-834-3171
Email: danf@fms-equipment.com